For purposes of this policy, the term websites refer to the collection of pages that Miller Tree Service makes available online through the World Wide Web for purposes of conducting official business. This policy does not apply to unofficial websites published by an employee or by an organization not sponsored or controlled by Miller Tree Service.
WEB ACCESSIBILITY POLICY
In meeting its nondiscrimination obligations under Section 504 of the Rehabilitation Act of 1973 and Title III of the Americans with Disabilities Act, Miller Tree Service has developed this policy to help ensure that individuals with disabilities are able to acquire information through Miller Tree Service’s website.
Website Accessibility Guidelines
Miller Tree Service is committed to ensuring that our website content created or revised after the effective date of this policy is compliant with the World Wide Web Consortium’s Web Content Accessibility Guidelines, or WCAG 2.0, Level AA. Miller Tree Service will assess our website on a periodic basis as necessary to determine compliance with WCAG 2.0, Level AA, and will engage in necessary remedial efforts within a reasonable period of time of the completion of such assessments. Assessments will include a review of legacy website content developed prior to the effective date of this policy. Individuals can also request that legacy website content be made available when content is inaccessible using the procedure for reporting an accessibility barrier outlined below.
The Website Accessibility Coordinator and/or his or her designee will work to provide and publicize resources, including training, in support of web accessibility. The Website Accessibility Coordinator and/or his or her designee will oversee training on website accessibility for all developers and content approvers for the Miller Tree Service website.
Complaints regarding website accessibility can be filed by contacting the Website Accessibility Coordinator directly. The Website Accessibility Coordinator will review all submitted information provided by a complainant. The Website Accessibility Coordinator or a designee will assess the complaint and the web content issue. The Website Accessibility Coordinator or a designee will determine a means to resolve the accessibility issue, in most cases within five days of receiving the complaint. The resolution will be communicated to the complainant. If the determination is made that there is not an accessibility barrier, this will also be communicated to the complainant.
In certain circumstances, exceptions to this policy may be granted. This policy does not require adherence to WCAG 2.0 when compliance is not possible or would constitute an undue administrative or financial burden or result in a fundamental alteration of Miller Tree Service's operations. Miller Tree Service will make determinations on the applicability of these exceptions on a case-by-case basis. Individual content creators or approvers may request exceptions to this policy by contacting the Website Accessibility Coordinator. When an exception is appropriate based on these criteria, Miller Tree Service will provide equally effective alternative access to the information.
Website Accessibility Coordinator
Tara Reddinger-Adams, Website Manager